PAYMENT POLICY
Payments to My Online Academy can be made in one of 2 ways:
Payment via Check:
Please make the check payable to:
My Online Academy
17800 Castleton Street, Suite 685
City of Industry, CA 91748
Please include the Name of Student, the Registered Course, and the Name of Home School along with your payment.
A receipt can be emailed upon request.
Payment via Credit Card/Debit Card/Paypal:
Payments can be made via Paypal to the My Online Academy at payments@MyOnlineAcademy.com
Any inquiries about the payment or a request for an invoice can be made to payments@MyOnlineAcademy.com
REFUND POLICY
For regular school year registrations:
Withdrawal 14 days within the course start date*: 100% refund or full credit for a future course. Withdrawal 15 days or more after course start date*: No refund or credit.
For summer registrations:
Withdrawal 3 days within the course start date*: 100% refund or full credit for a future course. Withdrawal 4 days or more after course start date*: No refund or credit.
* The start date is the day the Login Information is sent. If a different start date is required, please notify us immediately at enrollment@myonlineacademy.com.
To officially withdraw from an online course, please send an email to payments@myonlineacademy.com
The typical time frame to process your request is within 2 business days after registration.
The maximum allowable length of time for a one semester course is 16 weeks. The maximum allowable length of time for a two semesters course is 32 weeks. Any extensions carry additional fees and can only be granted with the school's approval.
Terms of Service
This My Online Academy website is owned and operated by the Castleton Education Group. Certain My Online Academy websites are freely accessible ("My Online Academy Corporate Websites").
Academic Honesty Policy
The student body and staff are opposed to all cheating, plagiarism, and dishonesty. To support this policy, certain safeguards are in place for academic security.
Student Code of Conduct
The following rules apply to all activity conducted by students enrolled in My Online Academy. Failure to abide by these rules may result in revoked access as well as consequences determined by your school or district administrators.